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Privacy Policy

We are committed to protecting your personal data and ensuring transparency in how we process your information. This policy outlines how PickUp2 (referred to as "we", "our", or "the company") collects, uses, and protects your personal data when you visit our website or use our services.

1. Data Processing Controller

The controller of your personal data, as defined by the General Data Protection Regulation (GDPR), is PickUp2, located at Stara Planina 1, 7900 Omurtag, Bulgaria. For further information, please refer to our legal notice.

2. Data Protection Officer

Our Data Protection Officer (DPO) ensures compliance with data protection regulations and is available to address any questions regarding your personal data. You can contact our DPO at:

  1. Email: [email protected]
  2. Address: str. Stara Planina 1, Omurtag, 7900, Municipality of Omurtag, Region of Targovishte, Bulgaria

3. Collection and Use of Your Data

The type of data we collect depends on whether you are visiting our website for information purposes or using our services. We only collect and process the data necessary for fulfilling our contractual obligations and providing our services.

4. Personal Data Recipients

Your personal data is only shared with third parties when necessary to fulfill contracts, process orders, or if you have given explicit consent. We will never sell your personal data. We may be required to share data with government authorities in compliance with legal obligations.

5. Informational Use of the Website

When you visit our website, certain data is collected automatically by your browser, such as your IP address, the time of your visit, the pages you view, and your browser type/version. This information is essential for technical purposes and helps us ensure website stability and security.

6. Contact Forms and Registration

When you contact us via forms or register on our website, the data you provide is used solely to process your request. If your interaction results in a contract, we will store and process your data as necessary to fulfill that contract. Data is deleted once no longer required unless legal retention periods apply.

7. Data Sharing with Third Parties

We may share your personal data with third parties to facilitate the execution of freight forwarding services, including carriers and service providers who help us meet our business obligations. These third parties are required to comply with data protection standards.

8. Data Processing in the Application Process

If you apply for a position at PickUp2, we collect and store the data necessary to assess your application. Your application data may be shared internally with relevant managers for decision-making purposes. If your application is unsuccessful, your data will be deleted within six months unless you consent to longer retention for future job opportunities.

9. Use of Cookies

We use cookies to enhance the functionality of our website. These small text files are stored on your device and help us improve your experience. We use both session and persistent cookies. You can configure your browser settings to disable cookies, but this may affect the functionality of our website.

10. Newsletter

If you subscribe to our newsletter, we will store your name and email address with your consent. You can unsubscribe at any time by following the link at the end of the newsletter.

11. Web Analytics

To improve our website, we use analytics tools like Google Analytics. These tools help us understand how visitors interact with our website. The data collected is anonymized, and we use it solely for the purpose of optimizing our website.

12. Social Media

We maintain profiles on platforms such as LinkedIn and Facebook to engage with our audience. Please note that when you interact with us through these platforms, your personal data may be processed by the platform operators according to their privacy policies.

13. Your Rights

You have the right to:

  1. Access your personal data
  2. Correct or delete your data
  3. Restrict data processing
  4. Object to data processing
  5. Data portability
  6. Withdraw consent to data processing at any time

To exercise these rights or for any privacy-related inquiries, please contact us at [email protected]

14. Data Security

We take technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. This includes the use of encryption (SSL) for data transmitted via our website.

15. Changes to the Privacy Policy

PickUp2 reserves the right to update this Privacy Policy in accordance with legal requirements or to reflect changes in our data processing practices. Any updates will be posted on our website.

16. Social Media Links and Plugins

We maintain online presences on the following social media platforms: Facebook, Instagram, X (formerly Twitter), YouTube, and LinkedIn. These platforms may collect personal data, such as your IP address, and information about your activities when you interact with us or our content.

16.1 Social Media Links

On our website, we include links to our official social media pages on Facebook, Instagram, X, YouTube, and LinkedIn. When you click on these links, your browser will connect directly to the servers of these platforms. The platform may receive information such as your IP address, even if you are not logged into your social media account. If you are logged into your account, the platform may associate your visit to our website with your account.

16.2 Social Media Plugins

Our website may integrate plugins for social media networks, such as the Facebook "Like" button or the Instagram share feature. When you interact with these plugins, your browser establishes a direct connection with the respective social media platform. This may enable the platform to collect data about your activity on our website. Please note that we do not receive details of the data collected by these platforms. You can review each platform's privacy policy for more information:

  1. Facebook: https://www.facebook.com/about/privacy
  2. Instagram: https://help.instagram.com/519522125107875
  3. X (Twitter): https://twitter.com/en/privacy
  4. YouTube: https://policies.google.com/privacy
  5. LinkedIn: https://www.linkedin.com/legal/privacy-policy

17. Online Presence on Social Media

We operate profiles on Facebook, Instagram, X, YouTube, and LinkedIn to interact with users and provide information about our services. When you interact with our profiles (e.g., by commenting or liking posts), the respective platform's privacy policies will apply. Personal data may be processed for advertising, market research, and optimizing how we communicate with our audience. Please check the privacy policies of the respective platforms for details on how your personal data is handled.

You have the right to object to the creation of user profiles by these platforms. To exercise this right, you must contact the respective platform directly. However, we are happy to support you with your request if needed.